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Thursday, October 21 • 1:30pm - 2:05pm
Keynote: Navigating Organizational Challenges

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As leaders of and advocates for human-centered approaches, there’s no shortage of challenges we encounter – especially in the financial services sector. We’ve found that most times, these challenges begin with misalignment across organizational culture and behaviors. This talk outlines three frameworks that you can use with your teams to determine where to focus your attention, unpack behaviors to find leverage points and use an experimental approach to take action on these issues when they arise.  

avatar for Lindsey Messervy

Lindsey Messervy

Director, Organizational Design & Strategy, Mad*Pow
Lindsey has been described as a “constructive contrarian.” She’ll fit right in at Mad*Pow.As Director of Organizational Design & Strategy and the Design Transformation Practice Lead, she brings a human-centered approach to organizational change with degrees in psychology and... Read More →

Thursday October 21, 2021 1:30pm - 2:05pm EDT
Virtual Platform