Financial Experience Design 2021 has ended

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Financial Experience Design 2021

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10:00am EDT

Opening Address: State of Design in Financial Services Virtual Platform

10:15am EDT

Keynote: Financial Services and Customer Economic Dignity Virtual Platform

10:45am EDT

Keynote: First Do No Harm: Ethics and Product Design Virtual Platform

11:15am EDT

Design Challenge Announcement Virtual Platform

11:20am EDT

Networking Break Virtual Platform

11:30am EDT

Keynote: Shared Language: A Human-Centered Foundation for the Enterprise Virtual Platform

12:00pm EDT

Keynote: Content is Subject to Change Virtual Platform

12:15pm EDT

Lunch Virtual Platform Lunch & Learn: The Orchestrated Customer Experience: CX Transformation Delivered by a Modernized Contact Center Framework Virtual Platform

1:10pm EDT

Keynote: Integrating Financial Wellness in Insurance Virtual Platform

1:30pm EDT

Keynote: Navigating Organizational Challenges Virtual Platform

2:05pm EDT

Keynote: Executive Leadership Strategies: Delivering against the End-to-End Customer Experience Virtual Platform

2:30pm EDT

Keynote: Research as a Catalyst for Organizational Transformation Virtual Platform

2:45pm EDT

Coffee Break Virtual Platform

2:55pm EDT

Keynote: Leading Successfully, Through Leading Ourselves Virtual Platform

3:25pm EDT

Keynote: Design System - A Tool for Inclusivity Virtual Platform

3:50pm EDT

Keynote: Evolving Your UX Practice: 8 Things We Know (And a Few We Don’t) Virtual Platform

4:15pm EDT

Networking Break Virtual Platform

4:25pm EDT

Keynote: Delivering Advice in a Digital World Virtual Platform

4:50pm EDT

Keynote: Service Design Blueprinting for Silos in Financial Services Virtual Platform

5:10pm EDT

Closing Remarks Virtual Platform

5:15pm EDT

Virtual Cocktails Virtual Platform